Our Promise

You Have Our Word On It

Our Vision and Purpose

CRANE 1 is a leader in crane and hoist safety solutions, equipment assessments, equipment installations, emergency repairs, and lifecycle asset management focused on safety compliance, equipment uptime and cost savings.

CRANE 1 provides personal on-site service, deep safety expertise and the most advanced systems for crane and hoist equipment solutions serving manufacturing, logistics, steel, aerospace, government, and energy customers.

Our Promise
Responsive - We Get You Up and Running Fast

We handle all service requests in a fast and professional manner. Our customers know that we will respond to their needs and fix their crane in a timely manner. CRANE 1 reacts quickly to our customers’ needs, completing job quotes within 24 hours. If your crane is down, your job takes priority — regardless of how big or small, your company is. In an emergency, we make each customer feel as though they are our only priority.

Confidence - We Strive to Fix It Right the First Time

When our customers call CRANE 1 with an issue, they count on us to quickly determine what went wrong and why, and they know that we will fix it the right way. Our highly qualified, certified and experienced technicians and inspectors are thorough; they strive to fix the customer’s equipment the first time. We pride ourselves on not making second calls, so you enjoy more uptime and fewer costs.

Trust - We Provide Low-Cost, High-Value Solutions

Our customers depend on us to provide the right equipment for their applications at the right price. CRANE 1 sells only OEM quality parts that are designed to keep our customers’ equipment running and safe. We help our customers save money and we provide a single service invoice — and there are never any hidden fees.

When we work with you, we become your trusted partner. We build strong relationships with our customers by being honorable and always telling the truth. We are all human and if we occasionally make a mistake, we always make it right. We stand behind our work.

Safety -We Help Keep You Safety Compliant

At CRANE1, safety — of people, property and the environment — is a priority on every service call, every day. Our team understands the safety codes and how they affect your operation. We are dedicated to helping our customers keep their cranes and related equipment safe and in compliance with industry standards, so they can concentrate instead on running their businesses.

We make recommendations for equipment repairs, maintenance, and upgrades that keep our customers OSHA compliant, helping them avoid fines. And we teach you about the OSHA regulations that apply to your cranes so you understand the importance of the rules and how to stay compliant.